Senior Manager, Meal Packaging Programs

About the Role

A senior operational leadership role responsible for end-to-end oversight of all meal packaging delivery streams — Corporate Paid Events, Community Volunteer Events, and In-house Packaging — ensuring high-quality delivery, standardized operations, optimal capacity utilization, cost discipline, and alignment with fundraising commitments.

Key Responsibilities

• •Provide strategic and operational leadership for all forms of meal packaging programs
• •Translate funds mobilized and volunteer commitments into realistic packaging targets
• •Build surge capacity and organizational readiness for rapid scale-up (50–60% growth over 12–18 months)
• •Authorize and approve event-related fund disbursals, purchases, and procurements
• •Ensure organization-wide adherence to food safety, hygiene, and packaging protocols
• •Develop, update, and disseminate handbooks, SOPs, and guides for meal packaging events
• •Guide identification and authorization of distribution channels, partner NGOs, and target communities
• •Oversee meal utilization reporting for donor compliance, accuracy, and timeliness
• •Develop strategies for mobilizing community volunteers through schools, institutions, and community groups
• •Directly manage Urban Chapter Managers in Bangalore, Hyderabad, Mumbai, and Delhi

Qualifications & Experience

• •Postgraduate degree in Management, Operations, Supply Chain, Social Sciences, or related field
• •10–15 years of progressive experience in program operations, large-scale event management, or supply chain
• •At least 5–7 years in a senior management role leading multi-location teams
• •Demonstrated experience managing large-scale volunteer-driven or production-oriented programs
• •Strong exposure to compliance-heavy environments (food safety, donor compliance, audit readiness)
• •Experience working with NGOs or social sector organizations strongly preferred

Core Competencies

• •Strong operational planning and execution skills
• •Excellent stakeholder management across internal teams, donors, partners, and volunteers
• •High comfort with data, reporting, and performance monitoring
• •Strong people leadership, coaching, and team-building capability
• •High integrity, discipline, and risk awareness